Responding to requests
As a provider, you can respond to requests from customers seeking help in your category. Fast and well-written responses usually lead to assignments.
Find requests
Go to Account → Open requests to see open requests in categories where you offer services. You can also browse the public board at /uppdrag (Swedish) or /en/requests (English).
What's a good response?
1. Greet the customer by name if it's visible.
2. Show that you've read the request. Refer to something specific in their description.
3. Explain why you fit. Briefly about your experience with similar assignments.
4. Give a clear price proposal or a range if it's uncertain.
5. Suggest next steps. Phone call? Meeting? More information?
6. Be personal. Copy-paste responses are noticeable. Take the time to write a unique reply.
Example of a good response
Hello Maria,
I saw your request about repainting the living room (approx. 25 sqm). I've been painting flats for 8 years and can often have it done in 2-3 days for a room that size.
My proposal is SEK 6,500 for the work, excluding materials. Materials usually come to SEK 1,500-2,500 for a room that size depending on the paint.
Would you like to talk on the phone tonight or tomorrow? Then we can go through the details.
Best regards, Per
What happens after I respond?
The customer can reply through Gigförmedlingen messages, compare providers, or choose another provider. You'll be notified when someone responds.
How quickly should I respond?
Preferably within a few hours. At the latest within a day. Customers who post requests are often ready to start soon - a provider who responds the next day has already lost the race to someone who responded within 30 minutes.
If a request doesn't suit you
You don't have to respond to all of them. It's perfectly fine to skip some. It's better to focus on the requests where you can really do a good job.
Be honest about what you can do
If a request is on the edge of what you usually do, say so. Customers appreciate honesty more than overconfidence.