Safety advice

Here is practical advice for staying safe when you contact, hire, or offer services. Use written agreements, keep messages, ask questions, and use platform trust features where they are active.

Before you make contact

Read the profile carefully - complete profiles are often more reliable
Search for the name online
Look at past work if it's on the profile
Be sceptical of prices that seem too good to be true

At contact

Call or video chat before deciding details
Ask for references
Meet in a public place the first time if the assignment is physical
Tell someone where you're going if a stranger is coming to you

Written agreement

Write down what you've agreed on - even a text message confirmation works. Include:

What's to be done
When it's to be done
Price and what's included
How payment will be made
Any conditions (e.g. materials, access to tools)

Payment

Use payment methods with receipts: bank transfer, Swish with a message, invoice
Be cautious with cash
Don't pay everything in advance - a partial payment at start and the rest at completion is common
Ask for a receipt

Personal information

Don't share your personal identity number, bank account details, passwords, or other sensitive information until you've agreed on something concrete. A legitimate provider or customer doesn't ask for this before you're in agreement.

Warning signs

Pressures you to decide quickly
Refuses to give references
Only wants cash payment
Price that's unrealistically high or low
Refuses to meet or video chat
Demands full advance payment
Asks for personal identity number or bank account details before you've agreed on anything

If something goes wrong

Stop communicating with the person
Keep all communication and receipts
Report to police if it's a crime (fraud, threat, theft)
Contact us via the contact page so we can suspend the user from the platform

What are you building?

Gigförmedlingen is designed to include BankID and Freja eID verification, document and selfie verification, platform payment protection, reviews, and case handling. Use the active trust features and the temporary notices that explain which functions are not active yet.